The Sweet Suite Hair and Associates

The Sweet Suite Hair and Associates requires 24 hours notice before the beginning of your appointment, or you will be charged 60% of your scheduled appointment time. No shows are banned from online booking and will be charged 100% of the service cost and prepayment will be required for any future appointments. Holding your appointment with either a credit card or a prepaid deposit is now required. No exceptions. Prepaid deposits consist of 60% of the service cost and can be done when scheduling appointments online or by Cash, Venmo, or Cashapp. No online appointment will be approved without a credit card or deposit. Children and extra guests are not allowed in the salon unless they too are having a service done. We are a small salon and our extra seating is reserved for our stylist to use for processing or their clients to be waiting for their appointments. It is not safe for children to be running around in the salon. And we are not responsible for the safety of your children if allowed to violate this request. If they are hurt or break something the parent or guardian is soley responsible. We'd also like to highlight our no-refund policy. We do our very best to create a look for you that is a reflection of you. However, sometimes something needs adjusting. When notified within 7 days post service, we are happy to address any concerns you may have about your look. If you need to communicate directly with your stylist you may do so by reaching out directly to them. The main salon number is my business cell number so please direct your inquiries to your stylist. Here is a list of their contact information for your convenience. Chance Rigsby 205-490-4541 Nicole Hope 205-434-8502 Kelly Lankford 256-393-1968 Abigail Heuer 205-258-8588 April Neely 205-413-0999 Marina Moore 205-718-9110 Mary Kiley 205-467-8951 We thank you for understanding these important policy changes. Thank you for choosing The Sweet Suite Hair and Associates. Sincerely, Mary Kiley~ Owner The Sweet Suites LLC.